The IT Data Specialist is an integral member of the Medical Alley organization, unifying its external presence with its internal functionality and adding value to the Senior Leadership Team through data analytics. This position works with internal and external resources to refresh, expand and maintain Medical Alley’s website. The IT Data Specialist reports to the Starts team and its leadership.

The IT Data Specialist leverages technology platforms to collect and analyze data and prepare reports for the Senior Leadership Team to support Medical Alley’s strategic goals.

The IT Data Specialist leads efforts to ensure that Medical Alley develops novel tools and services that enhance the company’s value proposition and integrates new technology into the company’s business.

The IT Data Specialist is the Point of Contact (POC) between Medical Alley and its vendors providing technology services and partners with the Senior Leadership Team in evaluating technology requirements to maintain/enhance the organization’s technology infrastructure.

Key Roles & Responsibilities:

IT Data Administration (55%):

• Maintain and enhance internal technology platforms, including CRM systems, collaboration tools, and integrated applications

• Maintain and improve current CRM usage with team members, inclusive of training and expanded automation, reporting, and integration opportunities

• Develop tools and automations that improve internal operations and increase productivity.

• Manage shared software subscriptions, system documentation, and digital records

• Act as liaison for technology vendors and service providers to ensure services are being maximized

Web Management (25%):

• Manage and maintain the organization’s website and related digital properties

• Create new ways to present data to external Partners.

• Develop new tools that can help external Partners share resources and make connections

• Develop products and digital solutions that grow the organization's impact and value

• Support operational and communications needs through digital correspondence and process improvements

Administrative (20%):

• Contribute value to external Partner experiences related to Medical Alley events, digitally and in person.

• Assist with event and program technology support, including registration systems, data tracking, and on-site support as needed

• Participate in cross-functional projects and evolving organizational initiatives

As part of a cohesive team, you may take on additional tasks that support our mission and shared goals.

Qualifications/Requirements:

• Technology tools/applications: WordPress, DNS record management, CRM (specifically HubSpot), Swoogo, Google Drive, Zoom, Slack, Teams and Rooms management, NiceBoard, QuickBooks, Strip, Square, YouTube, Wistia

• Integration Software: Zapier, Microsoft Power Automate, Uncanny or similar

• Experience with dashboards, analytics, and automated workflows

• Strong analytical, organizational, and problem-solving skills

• Must possess a high level of comfort and social skills to interact with individuals and groups, engaging at all levels of an organization, particularly at the C-suite level.

• Strong oral and written skills.

• Self-motivated with bias to action; accountability standards and personal/professional ethics.

• Ability to effectively prioritize and manage multiple projects and deadlines with minimal supervision.

• Strategic thinker and continuous learner who demonstrates the willingness and ability to disseminate complex information.

• Programming skills and experience with HTML, CSS, JavaScript, Python, SQL, Heroku

Position Details:

Category: Full-time, Exempt employee.

This position is in the Twin Cities of Minneapolis-St. Paul, MN. Hybrid schedule with required in-office days on Tuesday, Wednesday, and Thursday.

Benefits: Competitive benefits package that includes medical, life and disability coverage with many optional programs, 401k, PTO program plus thirteen paid holidays.

Must have reliable transportation. Flexibility to work weekends or evenings, as required.

Organizational Summary: Medical Alley has more than 800 partner organizations in the healthcare industry around the world, a network working to make this region The Epicenter of Health Innovation and Care®. Medical Alley does this by influencing policy at state and federal levels, delivering actionable intelligence that informs decision-making, connecting members to other industry professionals, providing resources, industry training, and knowledge. We are proud to have been named on of the 100 Best Companies to Work for by Minnesota Business Magazine and one of the Best Places to Work honorees by Minneapolis/St. Paul Business Journal.

At Medical Alley, diversity, equity and inclusion are at the core of who we are and who we represent. Our commitment to these values is unwavering – across all our work around the world. They are central to our mission and to our impact and support our vision to be The Epicenter of Health Innovation and Care®.

Medical Alley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other applicable federal, state, or local laws.

Please note: Medical Alley is not certified with the U.S. Department of Labor for immigration sponsorship.

Submit your cover letter and resume to: jobs@medicalalley.org