Principal Product Manager (Product-Led Growth)
MontyCloud
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Bengaluru, Karnataka, India
Posted on Jan 10, 2025
Position: Principal Product Manager (Product-Led Growth)
Location: Bangalore, India (Hybrid)
Experience: 10+ years
Job Description
We are seeking a Principal Product Manager to spearhead Product-Led Growth (PLG) initiatives with a strong focus on enabling the success and growth of Managed Services Providers (MSPs). In this role, you will drive customer acquisition, activation, retention, and expansion by leveraging our product to deliver high-value outcomes that empower modern MSPs to transform and grow their businesses.
You will collaborate with cross-functional teams to craft intuitive, data-driven product experiences that enhance MSP operations, drive scalability, and position MontyCloud as a trusted partner in enabling MSPs to deliver value to their customers.
The ideal candidate is a visionary leader with strong analytical skills, a deep understanding of the MSP ecosystem, and a proven ability to deliver measurable results through product-led strategies.
Key Responsibilities
Empowering MSP Success
- Define and execute a Product-Led Growth strategy tailored to meet the unique challenges and opportunities faced by MSPs.
- Develop solutions that streamline MSP operations, enhance customer outcomes, and enable modern MSPs to scale efficiently in a cloud-first era.
- Build features that simplify governance, compliance, cost optimization, and Day-2 cloud operations, driving business outcomes for MSPs.
Product Strategy & Execution
- Prioritize a product roadmap that aligns with the needs of modern MSPs, focusing on delivering value across their lifecycle—from prospecting and onboarding to Day-2 operations and retention.
- Collaborate with Customer Success, Product, UX, Engineering, and Marketing teams to create frictionless, self-service experiences that accelerate MSP adoption and drive engagement
Customer Focus & Value Delivery
- Engage deeply with MSPs to understand their pain points, business goals, and operational workflows.
- Design features and experiences that help MSPs land more deals, manage higher cloud spend, and deliver more Day-2 operations effectively.
- Ensure the product drives measurable outcomes for MSPs, such as increased revenue, improved margins, and enhanced customer satisfaction.
Data-Driven Growth
- Establish and track key performance indicators (KPIs) that demonstrate the success of MSPs using the product, such as deal win rates, operational efficiency, and customer retention metrics.
- Leverage data insights to optimize product features and run growth experiments that enhance MSP value delivery.
- Drive the adoption of new features by demonstrating their impact on MSP success and scalability.
Cross-Functional Leadership - Partner with Sales and Customer Success teams to align product strategies with MSP acquisition, retention, and expansion goals.
- Work closely with Marketing to position MontyCloud as the go-to platform for MSP transformation and growth.
Mentorship & Leadership - Mentor junior Product Managers and cross-functional team members to foster a culture of customer-centricity and innovation.
- Evangelize the vision of enabling modern MSP success through Product-Led Growth, ensuring alignment with company goals.
Qualifications
- Experience: 10+ years of product management experience in B2B SaaS, with a focus on driving growth and customer outcomes.
- Domain Expertise: In-depth understanding of MSP operations, cloud management, or cloud operations is essential.
- Customer Focus: Proven track record of building products that drive measurable value for customers, particularly MSPs.
- Analytical Skills: Expertise in product analytics, A/B testing, and data visualization tools (e.g., Amplitude, Mixpanel, Google Analytics).
- Execution & Leadership: Demonstrated ability to deliver results in cross-functional, fast-paced environments.
- Education: Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field. MBA preferred but not required.
Preferred Qualifications - Experience scaling MSP-focused SaaS products or PLG strategies for enterprise or SMB platforms.
- Familiarity with MSP business models, including pricing, revenue streams, and operational workflows.
- Strong communication skills with the ability to align product vision with customer success
This job is no longer accepting applications
See open jobs at MontyCloud.See open jobs similar to "Principal Product Manager (Product-Led Growth)" S3 Ventures.