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VP of Revenue Operations

Interplay Learning

Interplay Learning

Operations
Remote
Posted 6+ months ago
Interplay Learning sits at the intersection of EdTech, Virtual Reality, and Enterprise Software as it modernizes Learning Management & Content Systems throughout the skilled trade industries.
Since 2016, Austin-based Interplay Learning has been building better training, better careers and better lives for its customers and their employees.
Our award-winning online and VR training for the essential skilled trades, including HVAC, Plumbing, Electrical, Solar, Multi-Family Maintenance and Facilities Maintenance workforces, is scalable and more effective than traditional training methods. By leveraging immersive learning technology, Interplay’s customers are able to train and practice hands-on learning from a desktop, phone, tablet, or in virtual reality. The result is a highly trained employee who is job-ready in weeks, not years.
Our digital experiential learning platform, SkillMill, conveniently turns any space into a training lab with its short video courses, 3D simulations, knowledge checks, coaching, community, and connectivity.
Awards & Recognition:
  • Backed by best-in-class VC’s, we are positioned for exciting growth
  • Forbes 2024, America's Best Startup Employers
  • Built-In, Best Midsize Places to Work In Austin 2023 & 2024
  • Fast Company’s World Changing Ideas Awards in the Education, General Excellence, and On the Rise categories

Position: VP of Revenue Operations

The Vice President of Revenue Operations will be a key strategic leader responsible for overseeing and optimizing all revenue-generating processes.

Reporting directly to the Chief Revenue Officer (CRO), the VP of Revenue Operations will lead the implementation of a new revenue management technology stack and ensure the seamless integration of various tools and platforms. This role will be instrumental in driving operational efficiency, enhancing forecasting accuracy, and supporting the overall revenue strategy.

Why this position:

  • Meaningful, impactful work
  • Mission-driven company
  • Passionate, collaborative team
  • Drive business growth and customer loyalty
  • Innovative product - EdTech, VR, AI

What you'll do:

  1. Technology Stack Implementation:

    • Lead the implementation and integration of Salesforce CRM, SalesLoft Customer Engagement, Clari Forecasting & Analytics, and Highspot Revenue Enablement.

    • Collaborate with internal stakeholders and external vendors to ensure a smooth rollout of the new technology stack.

    • Develop and execute a detailed project plan, including timelines, milestones, and resource allocation.

  2. Revenue Operations Strategy:

    • Develop and implement a comprehensive revenue operations strategy aligned with the company's growth objectives.

    • Establish and optimize processes to enhance efficiency and effectiveness across sales, marketing, and customer success teams.

    • Monitor and analyze key performance metrics to identify opportunities for improvement and drive revenue growth.

  3. Sales and Revenue Enablement:

    • Ensure the sales and customer success teams are equipped with the tools, training, and resources needed to succeed.

    • Collaborate with the marketing team to align lead generation and nurturing efforts with sales strategies.

    • Develop and maintain sales enablement materials, including playbooks, training programs, and performance dashboards.

  4. Forecasting and Analytics:

    • Oversee the implementation of Clari Forecasting & Analytics to enhance forecasting accuracy and visibility into the sales pipeline.

    • Utilize data-driven insights to inform strategic decisions and identify growth opportunities.

    • Regularly report on revenue performance and provide actionable recommendations to the CRO and executive team.

  5. Cross-Functional Collaboration:

    • Work closely with the CRO and other senior leaders to align revenue operations with overall business strategy.

    • Foster a collaborative environment between sales, marketing, customer success, finance, and other departments to drive cohesive and integrated revenue initiatives.

    • Act as a liaison between technology vendors and internal teams to ensure successful adoption and utilization of new tools.

  6. Proactive Leadership

    • Mentor and develop a high-performing team

    • Conduct constructive performance reviews

    • foster a culture of accountability and excellence

    • Lead the team through organizational changes, ensuring smooth transitions and minimal disruption to operations.

    • Provide strategic vision and direction to the team, ensuring alignment with overall business objectives.

Who you are:

  • Demonstrated success in driving revenue growth through process optimization, data analysis, and strategic planning.

  • Excellent leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.

  • Strong analytical and problem-solving abilities, with a focus on data-driven decision making.

  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Requirements:

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field (MBA preferred).

  • Proven experience in a senior revenue operations role within the software or technology industry, preferably in the training and education technology space.

  • Strong expertise in implementing and managing revenue management technology stacks, including Salesforce CRM, SalesLoft, Clari, and Highspot.

Pay: $250k+ salary with bonus (application will ask for your desired pay range)
Interplay Learning Ethos:
At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.
Company Benefits:
  • Remote-first culture and flexible hours
  • Learning resources and annual learning reimbursement
  • Family-friendly policies
  • Generous vacation policy includes 3 weeks of PTO, 1 week Winter Break, holidays and sick days
  • Medical, vision and dental insurance coverage
  • 401k
  • Private company stock options
  • Mental health and wellness resources
  • Virtual/in person social events
Diversity Statement
At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We’re building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.
Equal Employment Opportunity
Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.