Sr. Site Reliability Engineers (SRE)

Job Description

At Hydrolix, we are revolutionizing the world of data management and analytics with our innovative cloud data platform, purpose-built for petabyte-scale datasets. Our mission is to help organizations drastically reduce data costs while increasing their data retention.

We are looking for two Senior Site Reliability Engineers (SREs) to join our dynamic Services team. In this role, you will contribute to the reliability and scalability of our cutting-edge platform, ensuring exceptional solutions tailored to our customers’ unique needs. This is a highly technical, hands-on role that requires deep expertise in system reliability and automation.

Key Responsibilities

• Infrastructure Reliability: Deploy, maintain, and ensure a highly reliable fleet of Kubernetes clusters and Hydrolix deployments across multiple cloud platforms.
• Service Optimization: Design, implement, and maintain systems and processes to enhance the reliability, availability, and performance of our services.
• CI/CD Management: Build and optimize CI/CD tools and processes to ensure efficient and reliable deployments.
• Monitoring and Incident Response: Develop and manage monitoring, alerting, and incident response strategies to minimize downtime and enable rapid recovery.
• Root Cause Analysis: Conduct comprehensive root cause analyses for system failures, implementing long-term preventive measures.
• Automation and Efficiency: Automate repetitive tasks and optimize system performance to improve operational efficiency.
• On-Call Support: Participate in a 24/7 on-call rotation, covering weekday business hours and once-monthly weekend shifts.

Collaboration and Customer Engagement

• Cross-Functional Teamwork: Work closely with software engineering, infrastructure, and product teams to integrate reliability practices into every stage of the development lifecycle.
• Reliability Advocacy: Champion SRE best practices and foster a culture of operational excellence across the organization.
• Global Team Collaboration: Collaborate with a distributed team of engineers worldwide to provide round-the-clock support.
• Customer Support: Interface with customers to address and resolve reported incidents, ensuring a seamless user experience.

Qualifications and Skills

• SRE Expertise: Proven experience as a Site Reliability Engineer or similar role, with a history of supporting complex distributed systems.
• Observability Tools: Experience with monitoring and debugging tools like Prometheus, Vector, Grafana, Superset, or Kibana.
• Cloud Platforms: Proficiency in at least one major cloud platform (AWS, GCP, Azure, or Linode).
• Database Knowledge: Experience with SQL databases; familiarity with PostgreSQL is a plus but not required.
• Programming Skills: Proficiency in programming languages such as Python, Go, or Rust.
• Linux Expertise: Strong experience with Linux systems, including performance tuning and system-level troubleshooting.
• Communication Skills: Excellent written and verbal communication skills, with the ability to convey technical concepts clearly to diverse audiences, including customers and cross-functional teams.